1. Agreement
These Terms govern your use of tribe-z.com and the Tribe-Z membership, operated by Tribe-Z LLC ("Tribe-Z," "we," "us"), a Hawaii limited liability company at 354 Uluniu St. Ste 100, Kailua, HI 96734. By using the site, joining the membership, or booking coaching, you agree to these Terms. If you do not agree, do not use them.
2. Eligibility
You must be at least 18. Tribe-Z is available internationally. If you are outside the United States, you are responsible for whether your own local law permits you to participate.
3. Tribe-Z is education, not healthcare
Tribe-Z is an educational and movement-education program for people living with hypermobility and hypermobile Ehlers-Danlos Syndrome. It is general education. It is not medical care.
- Nothing in the program, the site, the live calls, or the community is medical advice, diagnosis, or treatment.
- Using Tribe-Z, attending a call, or corresponding with Dr. Robin Eddins or anyone associated with Tribe-Z does not create a doctor-patient, chiropractor-patient, or any other provider-patient relationship, and no such relationship will arise at any point through Tribe-Z.
- Dr. Robin Eddins holds a Doctor of Chiropractic degree and is licensed to practise chiropractic in the State of Hawaii, with Board Certification in Atlas Orthogonality (BCAO). She is not licensed to practise in your state or country unless you are in Hawaii and are her patient through her clinical practice, which is entirely separate from Tribe-Z. When she is working through Tribe-Z she is acting as an educator, not as a clinician, and not as your provider.
- Tribe-Z does not diagnose conditions, does not interpret laboratory, imaging, or genetic results, does not prescribe, and does not create individualized treatment plans.
- Always consult your own qualified healthcare provider before beginning any new movement, exercise, nutrition, or supplement practice. This matters particularly if you have a diagnosed condition, are pregnant, or have recently had an injury, surgery, dislocation, or subluxation.
- Never disregard or delay professional medical advice because of something you encountered in Tribe-Z.
- If you think you may have a medical emergency, call your doctor or your local emergency number immediately. Do not use Tribe-Z, the community, or a call to seek urgent help.
4. Free tools on this site
The interactive body map and anything else we offer free on tribe-z.com are educational, and everything in section 3 applies to them. The map shows how regions of a hypermobile body tend to influence one another; it is not an assessment, it does not evaluate your body, and the summary we email you is general information based only on which regions you chose to look at. It is not a diagnosis, a screening tool, or a substitute for being examined by someone qualified to examine you.
5. Live calls: what they are and what they are not
Tribe-Z includes live group calls for members, and live one-to-one calls for people who purchase coaching. These are educational conversations. On any call:
- Dr. Eddins may explain how hypermobile bodies tend to work, teach and demonstrate movement, discuss general principles of stability, recovery, nutrition, hydration, and nervous-system regulation, and help you understand information you have received elsewhere.
- She will not diagnose you, interpret your imaging, labs, or genetic results, tell you whether you have a condition, tell you to start, stop, or change any medication or treatment prescribed by your own provider, or create an individualized treatment plan for you.
- If what you need is clinical care, she will tell you so and refer you back to your own provider. That is not a failure of the service; it is the boundary the service is built on.
- Calls are not confidential in the way a medical consultation is. Do not share anything on a group call you would not want other members to hear.
- Calls may be recorded for members who could not attend. If a call is recorded, you will be told at the start, and you may keep your camera and microphone off or leave.
6. Assumption of risk
Movement carries inherent risk, and hypermobile bodies can be more vulnerable to injury, subluxation, and post-exertional symptoms. You participate voluntarily and entirely at your own risk. You are responsible for deciding what is appropriate for your own body on any given day, for stopping when something hurts, and for adapting or skipping anything that does not feel safe. You knowingly assume all risk of injury, aggravation of an existing condition, or other harm arising from your participation, and you agree that Tribe-Z LLC and Dr. Eddins are not responsible for it. Nothing in this section limits liability that cannot be limited by law.
7. Membership and billing
Membership is $47 per month or $450 per year (approximately 20% off). Prices are in US dollars and are exclusive of taxes, which may be added at checkout depending on where you live. There is no free trial and no free tier. Membership renews automatically each period at the then-current price until you cancel. We will give reasonable notice before any price change.
Membership is sold and processed through our community platform, Skool, which acts as merchant of record and handles payment and any applicable sales tax or VAT. We do not receive or store your card details. Your use of that platform is also subject to Skool's own terms and policies. The live chat widget on this site is provided by GoHighLevel, and your use of the chat is also subject to GoHighLevel's terms and policies.
8. 14-day money-back guarantee
If Tribe-Z is not right for you, email support@tribe-z.com within 14 days of your first charge and we will refund it in full. The guarantee applies once, to a member's first purchase, on either the monthly or the annual plan. Renewal charges are not refundable. The guarantee does not apply to one-to-one coaching, which is addressed in section 10.
9. Cancellation
Cancel any time. Cancellation stops future renewals and you keep access until the end of the period you have paid for. We do not pro-rate partial periods outside the guarantee above. We may suspend or end your access for breach of these Terms or for conduct that harms other members.
10. One-to-one coaching
Coaching is a separate purchase from membership, invoiced directly by Tribe-Z LLC and paid by card through a hosted invoice link. Coaching is sold as a package, not a subscription. Because coaching reserves Dr. Eddins' time, coaching fees are not covered by the 14-day guarantee and are non-refundable once the first session has taken place; before that, contact us and we will deal with it reasonably. Sessions you miss without reasonable notice may be treated as used. Before your first session you will be asked to read and accept a separate coaching acknowledgment covering the same educational boundaries set out in sections 3 and 5.
11. Community conduct
The Tribe-Z community exists because people with hypermobility are so often dismissed. To keep it that way, you agree not to: give medical advice to other members or present yourself as a clinician; share another member's story, images, or health information outside the community; harass, shame, or pressure anyone; sell, promote, or recruit; or post unlawful, hateful, or deliberately distressing content. We may remove content or members at our discretion.
12. What you post
You may share photographs and video of yourself in the community. You keep ownership of what you post. By posting, you grant Tribe-Z LLC a non-exclusive, worldwide, royalty-free licence to host, display, and reproduce that content for the purpose of operating the community. You are responsible for what you post and confirm you have the right to post it.
Anything you share in the community is voluntary and is visible to other members. It is not confidential, it is not a medical record, and it is not protected by any duty of confidentiality on our part. Please think before sharing detailed health information in a group setting.
13. Our content
All program materials belong to Tribe-Z LLC or its licensors. This includes videos, curriculum, exercise catalogue, graphics, and the Tribe-Z name and marks. Membership is a personal, non-transferable licence to access them for your own use. You may not copy, record, download except where expressly offered, redistribute, resell, publish, or use them to build a competing product or to teach others commercially.
14. Disclaimer of warranties
The site, the membership, and coaching are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant any particular result, that the service will be uninterrupted or error-free, or that any content is complete, current, or applicable to your situation. Results vary and depend on factors outside our control.
15. Limitation of liability
To the fullest extent permitted by law, Tribe-Z LLC and its owners, members, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our total aggregate liability for any claim arising out of these Terms or your use of the service will not exceed the greater of (a) the total amount you paid us in the twelve months before the claim arose, or (b) US $250.
This limitation does not apply to liability for gross negligence, willful misconduct, or fraud; to any liability that cannot lawfully be limited or excluded; or to any right you have under the mandatory consumer-protection law of the place where you live.
16. Indemnification
You agree to indemnify and hold Tribe-Z LLC harmless from third-party claims arising out of your use of the service, your content, or your breach of these Terms.
17. Disputes: arbitration and class-action waiver
Please read this section carefully. It affects how disputes between us are resolved.
Informal resolution first. Before starting any formal proceeding, you agree to email support@tribe-z.com describing the dispute and to give us 30 days to try to resolve it. We will do the same before bringing a claim against you. Most things end here.
Agreement to arbitrate. If we cannot resolve it, any dispute arising out of or relating to these Terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in Honolulu, Hawaii, or by video or telephone at your election, or by written submission where the rules allow. The arbitrator may award the same individual relief a court could.
Costs. Where the AAA Consumer Arbitration Rules apply, we will pay the filing, administrative, and arbitrator fees that exceed what you would have paid to file in court.
Small claims carve-out. Either of us may instead bring an individual claim in small claims court if it qualifies. Either of us may also seek injunctive relief in court to protect intellectual property.
Class-action waiver. Disputes will be brought only in your or our individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable as to a particular claim, that claim, and only that claim, will proceed in court, and the rest of this section still applies.
Your right to opt out. You may opt out of this arbitration agreement by emailing support@tribe-z.com with "Arbitration opt-out" in the subject line within 30 days of first accepting these Terms. Opting out will not affect your membership or how we treat you in any way. If you opt out, disputes go to the courts identified in section 18.
Limits. This section does not apply where the law of your country makes a pre-dispute arbitration agreement or class-action waiver unenforceable against a consumer. In that case section 18 applies instead.
18. Governing law and venue
These Terms are governed by the laws of the State of Hawaii, without regard to conflict-of-laws rules. Where section 17 does not apply, disputes will be brought in the state or federal courts in Honolulu, Hawaii, and both of us consent to that jurisdiction. If you live somewhere whose mandatory consumer law gives you rights or a local venue you cannot contract out of, nothing here removes them.
19. Changes
We may update these Terms. Changes are posted here with a new "Last updated" date, and material changes are notified to members by email. Continuing to use the service after a change means you accept it.
20. Severability and entire agreement
If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest stays in force. These Terms, plus the Privacy Policy and any coaching acknowledgment, are the entire agreement between us.
21. Contact
Tribe-Z LLC, 354 Uluniu St. Ste 100, Kailua, HI 96734, USA. support@tribe-z.com